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Commercial

Education, Business Experience And Physical Requirements

  • Bachelor’s degree
  • Five years of Medical Device Experience and/or business-to-business sales experience required
  • Capable of standing for multiple hours at a time
  • Capable of lifting up to 50 pounds on occasion or experience required

Required Competencies

  • Demonstrated evidence of success in previous medical device sales role, indicating a high level of sales performance, influence and selling skills
  • Capital Equipment experience
  • Experience in the breast and/or lung cancer market
  • Experience introducing new products into the market ability to travel up to 75%

Description Of Responsibilities

  • The Area Director is responsible for achieving capital sales goals and business objectives within their assigned territory
  • Responsible for identifying and targeting new accounts to expand customer base by building champions with potential influencers, engaging with key stakeholders and driving the sales process
  • Develop business plans to achieve annual sales quota associated with capital equipment and revenue numbers
  • Develop key relationships with new and existing customers to build clinical champions through frequent visits, sales demonstrations, and educational opportunities
  • Provide in-case procedural support for evaluations with prospective hospitals/physicians
  • Provide in-case procedural support for existing customers when needed
  • Regularly serve as a technical consultant to physicians in the procedure room, during live cases.
  • Other key responsibilities include:
    • Launching/installing/implementing new accounts
    • Communicating pricing
    • Building and delivering budgetary proposals
    • Following up on contracts
  • Management of all aspects of key customer groups, which may include members of large hospital systems/IDNs/GPOs, teaching, city and community hospitals.
  • Maintain an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPPA, Sunshine Act and the Elucent Guidelines on interaction with US Healthcare Professionals.

Key Result Areas

  • Quota attainment
  • Overall compliance
  • Team collaboration and ability to work with others

Operations

Education, Business Experience And Physical Requirements

  • High School Diploma required
  • 2+ Years assembly experience required
  • 1+ years medical device assembly preferred
  • Startup, small business experience preferred

Required Competencies

This is a startup med tech company that requires an assembler who is detail-oriented, willing to learn, and a self-starter.

Full-time , 1st shift, Monday Thru Friday.

Description Of Responsibilities

The Production Technician will assist in building the Elucent surgical navigation system, which consists of an electromechanical chassis, computer, display, and an electrical patient pad. This will require understanding assembly drawings and manufacturing procedures. This role may require using equipment such as electrical test equipment (oscilloscope, multi-meter), vision systems and standard mechanical tools for assembly.

Key Result Areas

Production

Assist in building the production EnVisio systems through the following activities:

  • Kitting work orders
  • Assembling EnVisio system sub-assemblies
  • Performing mapping, accuracy, and isolation recordings
  • Transferring released materials to inventory

Education, Business Experience And Physical Requirements

  • 3+ Years
  • Receiving & shipping experience required.
  • Inventory management experience required.
  • Work order generation, kitting and material logistics experience preferred.
  • Medical Device/Manufacturing experience preferred.
  • Startup, small business experience preferred.
  • Physically lift and/or move 40-50 pounds

Required Competencies

Well-organized, motivated person who can manage an entire warehouse with speed and attention to detail. They will use our computer systems to ship, receive, kit work orders and manage inventory. They will be hands-on, moving materials, packaging, and labeling materials for shipment. They will work with supply chain, manufacturing, and customer service teams to execute on the business needs. Punctuality and good attendance required, as this role is critical to operations.

Description Of Responsibilities

The Inventory Operations Specialist will be primarily responsible for our warehouse and all corresponding processes. They will manage our incoming materials, as well as our customer shipments using our ERP system and standard shipping tools like FedEx Manager/UPS WorldShip.

They will use our ERP system to manage inventory locations and accuracies. They will generate and kit work orders for manufacturing.

They will package items for shipment, work with package carriers and occasionally help loading/unloading trucks with material handling equipment.

This is a first shift, 40-hour, non-exempt hourly position.

Key Result Areas

Shipping

Ship customer orders same day, with accurate materials, address information and rate of service.

Receiving

Receive supplier deliveries in a timely manner, maintain receiving documents, and inventory within the warehouse.

Work Orders

Generate and kit work orders for production, based on supply chain and plannings demand. Close work orders and ship/inventory the materials as necessary.

Inventory

Perform periodic accuracy counts and rearrange/move inventory for efficiency needs.


Education, Business Experience And Physical Requirements

  • 4+ Years
  • Medical device preferred
  • Customer-oriented personality
  • Management/supervisor experience with travelling employees
  • High level of troubleshooting experience
  • 25-50% travel based with flexible hours
  • Startup, small business experience preferred
  • Undergraduate degree in a STEM field

Required Competencies

This role is both customer-facing and technical in nature. They will manage our growing field service operation by coordinating new customer installations, managing the field service team, and performing analytics on service activities to continually improve our devices. Detail oriented and responsiveness are critical to success.

Description Of Responsibilities

Elucent is a rapidly growing startup that requires a field service manager to oversee the field service processes and team. They will manage scheduling service, oversee how it is reported and analyzed, and recruit additional resources as we expand.

This is an exciting new role that will help define and shape the strategy of Elucent’s growth plan in coming years. They will define the technical needs for setting up new customers, as well as, maintaining them effectively and efficiently over time.

Key Result Areas

Field Service Management

Manage the Field Service Engineers to optimize their work. Manage their schedules and make changes as customer demands shift. Monitor service reports to assure they are completed on time and communicated to customers as appropriate.

Service

Own the servicing process at Elucent. Develop preventative maintenance processes, monitor issues as they arise, and coordinate field upgrades, such as fleet software updates. Add new processes where appropriate.

Analytics

Review service data periodically to recommend changes to design and processes for continuous improvement. Implement new preventative maintenance actions based on historical analytics.

Service Contracts and Support

Work with sales to assure customers renew service contracts and optimize our product offerings. Assist with rolling out virtual support options as it pertains to field service.


Education, Business Experience And Physical Requirements

  • 5+ Years
  • Medical Device, required
  • Electrical experience, required
  • Electrical troubleshooting experience, required
  • Extensive solder experience
  • Startup, small business experience, preferred

Required Competencies

This is a startup med tech company that requires a technician who can work independently to troubleshoot non-conforming capital systems and sub-components and identify root cause failure modes. They need to be a self-starter who can thrive in a fast-paced environment.  A key element is creative troubleshooting with minimal guidance from engineering.

Description Of Responsibilities

The Senior Production Technician will investigate and conduct root cause failure mode analysis on the Elucent navigation system, which consists of an electromechanical chassis, computer, display, and an electrical patient pad. This will require understanding assembly drawings, electrical schematics manufacturing procedures, as well as the ability to trace the interaction of software programming with hardware functionality. This will also require using equipment such as soldering equipment, electrical test equipment (oscilloscope, multi-meter), vision systems, and standard mechanical tools for assembly.

Key Result Areas

Production

  • Investigation and identification of root cause for non-conforming systems.
  • Evaluation of returned capital assets for potential repairs and necessary upgrades as part of the depot service repair activities.
  • Assist manufacturing engineering with process improvements, fixture development, and equipment maintenance and validations.
  • Provide overflow capacity for standard production activities by assisting with capital asset builds, production release testing, and crating for shipment.

Research & Design

  • Assist with experimentation and evaluation of new designs, processes, and software revisions.

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