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Commercial

Education, Business Experience And Physical Requirements

  • Bachelor’s degree in a related field (e.g., life sciences, business, healthcare management).
  • Proven track record in 2-3 years business-to-business sales.
  • Operating room and medical sales experience preferred.
  • A deep understanding of surgical navigation technology and its applications.
  • Ability to work independently and collaboratively in a fast-paced, high travel environment to drive sales.
  • Willingness to travel as needed to meet with clients and attend industry events.
  • Individual is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. Will need to stand during procedures for elongated periods of time. Frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Required Competencies

  • Self- starter.
  • Solutions driven mindset to surpass quota.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to manage schedule effectively including high travel.
  • Identify and communicate opportunities for improvement and innovation.
  • Efficient with high-tech medical technology, including familiarity with standard business software platforms.

Description Of Responsibilities

  • Increase utilization of Elucent platform within hospitals and ambulatory surgery centers to meet or exceed sales quota in assigned territory.
  • Demonstrate comprehensive knowledge of surgical navigation technology, related products, and surgical procedures.
  • Exhibit strong business acumen to provide customers with accurate product information, clinical data, and business reviews that drive the adoption of surgical navigation solutions.
  • Establish, cultivate, and maintain strong relationships with key customers, clinicians, decision makers, and key institutions.
  • Expand business through training radiologists, surgeons, and staff on the Elucent platform.
  • Build a robust referral network, KOL team, and Center of Excellence program within territory.
  • Launch accounts post sale through providing education, training, and case support to allow the site to become successfully independent with continued support from their Surgical Account Manager.
  • Provide ongoing product training and in servicing of platform with physicians, nurses, technicians, and navigators.
  • Collaborate with Area Directors to identify referrals at other facilities that would benefit from Elucent Medical’s technology.
  • Ensure that customers’ expectations are met or exceeded by consistently delivering exceptional customer service and support.
  • Work in partnership with the Director of Sales to develop and implement territory business plans designed to achieve sales quota in territory.
  • Complete all assigned continuous education learning modules and business logistics training courses (Salesforce, SLACK, Aquity MD, Reimbursement/ROI calculator). Utilize these tools to grow sales in respective territories.

Key Result Areas

The Surgical Account Manager will be responsible for exceeding revenue goals by clinically driving the adoption and utilization of navigation technology in surgical procedures. Individuals must possess the ability to foster strong client relationships to expand Elucent Medical’s market presence within facilities. Individuals will actively pursue new business opportunities through physician referrals, oncology program development, and collaboration with Area Directors.


Education, Business Experience And Physical Requirements

  • Bachelor’s degree in a related field (e.g., life sciences, business, healthcare management).
  • 1-2 years of operating room and clinical medical experience preferred.
  • 80% travel required.
  • Ability to work independently and collaboratively in a fast-paced, high travel environment to support the sales team.
  • Willingness to travel as needed to meet with clients and attend industry events.
  • Individual is occasionally required to sit; climb or balance, and stoop, kneel, crouch, or crawl. Will need to stand during procedures for elongated periods of time. Frequently lift and/or move up to 25lbs. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

Required Competencies

  • Self- starter.
  • Solutions driven mindset.
  • Excellent communication and interpersonal skills.
  • Strong problem-solving abilities and attention to detail.
  • Ability to manage schedule effectively including high travel.
  • Ability to conduct oneself professionally under pressure in evaluations.
  • Identify and communicate opportunities for improvement and innovation.
  • Strong public speaking skills to effectively lead training for staff, surgeons, and C-suite.
  • Efficient with high-tech medical technology, including familiarity with standard business software platforms.

Description Of Responsibilities

  • Independently guide and assist surgeons in the operating room by providing clinical and technical support of Envisio surgical procedures.
  • Exhibit strong business acumen to provide customers with accurate product information, clinical data, and marketing resources that drive the adoption of surgical navigation solutions at identified institutions.
  • Ensure that customers’ expectations are met or exceeded by consistently delivering exceptional customer service.
  • Demonstrate comprehensive knowledge of surgical navigation technology, related products, and surgical procedures.
  • Share key customer, procedural and market insight with sales and marketing to improve solutions and support sales growth for the organization.
  • Collaborate with Area Directors and Surgical Account Managers to respond to physician needs, address customer requests, and build/close purchase orders.
  • Assist Area Directors with launching evaluations and Surgical Account Manager team with launching accounts post sale through providing education, training, and case support to allow the site to become successfully independent with continued support from their Surgical Account Manager.
  • Establish, cultivate, and maintain strong relationships with key customers, clinicians, and decision makers at institutions identified by Director of Sales.
  • Complete all assigned continuous education learning modules and business logistics training courses (Salesforce, SLACK, Aquity MD, Reimbursement/ROI calculator). Utilize these tools to grow sales throughout their defined region.

Key Result Areas

The Clinical Sales representative is the clinical expert of the system during cases to guide staff and surgeons on how to properly use Elucent equipment.  The Clinical Sales representative will be responsible for collaborating with the Area Director team and Surgical Account Manager team to drive corporate sales goals. Individuals must possess the ability to train new users on the technology while fostering strong client relationships to drive adoption of the surgical platform. Individuals must be able to conduct themselves professionally and work well under pressure throughout corporate IDN evaluations. The Clinical Sales representative will actively pursue new business opportunities through collaboration with Area Directors, under the direction of the Director of Sales.


Education, Business Experience And Physical Requirements

  • Bachelor’s degree
  • Five years of Medical Device Experience and/or business-to-business sales experience required
  • Capable of standing for multiple hours at a time
  • Capable of lifting up to 50 pounds on occasion or experience required

Required Competencies

  • Demonstrated evidence of success in previous medical device sales role, indicating a high level of sales performance, influence and selling skills
  • Capital Equipment experience
  • Experience in the breast and/or lung cancer market
  • Experience introducing new products into the market
  • Ability to travel up to 75%

Description Of Responsibilities

  • The Area Director is responsible for achieving capital sales goals and business objectives within their assigned territory
  • Responsible for identifying and targeting new accounts to expand customer base by building champions with potential influencers, engaging with key stakeholders and driving the sales process
  • Develop business plans to achieve annual sales quota associated with capital equipment and revenue numbers
  • Develop key relationships with new and existing customers to build clinical champions through frequent visits, sales demonstrations, and educational opportunities
  • Provide in-case procedural support for evaluations with prospective hospitals/physicians
  • Provide in-case procedural support for existing customers when needed
  • Regularly serve as a technical consultant to physicians in the procedure room, during live cases.
  • Other key responsibilities include:
    • Launching/installing/implementing new accounts
    • Communicating pricing
    • Building and delivering budgetary proposals
    • Following up on contracts
  • Management of all aspects of key customer groups, which may include members of large hospital systems/IDNs/GPOs, teaching, city and community hospitals.
  • Maintain an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPPA, Sunshine Act and the Elucent Guidelines on interaction with US Healthcare Professionals.

Key Result Areas

  • Quota attainment
  • Overall compliance
  • Team collaboration and ability to work with others

Education, Business Experience And Physical Requirements

  • Bachelor’s degree
  • Five years of Medical Device Experience and/or business-to-business sales experience required
  • Capable of standing for multiple hours at a time
  • Capable of lifting up to 50 pounds on occasion or experience required

Required Competencies

  • Demonstrated evidence of success in previous medical device sales role, indicating a high level of sales performance, influence and selling skills
  • Capital Equipment experience
  • Experience in the breast and/or lung cancer market
  • Experience introducing new products into the market ability to travel up to 75%

Description Of Responsibilities

  • The Area Director is responsible for achieving capital sales goals and business objectives within their assigned territory
  • Responsible for identifying and targeting new accounts to expand customer base by building champions with potential influencers, engaging with key stakeholders and driving the sales process
  • Develop business plans to achieve annual sales quota associated with capital equipment and revenue numbers
  • Develop key relationships with new and existing customers to build clinical champions through frequent visits, sales demonstrations, and educational opportunities
  • Provide in-case procedural support for evaluations with prospective hospitals/physicians
  • Provide in-case procedural support for existing customers when needed
  • Regularly serve as a technical consultant to physicians in the procedure room, during live cases.
  • Other key responsibilities include:
    • Launching/installing/implementing new accounts
    • Communicating pricing
    • Building and delivering budgetary proposals
    • Following up on contracts
  • Management of all aspects of key customer groups, which may include members of large hospital systems/IDNs/GPOs, teaching, city and community hospitals.
  • Maintain an active and ongoing commitment to compliance with all company policies and applicable federal, state and local laws, including but not limited to HIPPA, Sunshine Act and the Elucent Guidelines on interaction with US Healthcare Professionals.

Key Result Areas

  • Quota attainment
  • Overall compliance
  • Team collaboration and ability to work with others

Marketing

Education, Business Experience And Physical Requirements

  • Must currently be pursuing a degree in Marketing, Business, Communications, or a related field.
  • Experience with social media platforms and content creation.

Required Competencies

  • Strong organizational skills with attention to detail.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
  • Ability to work independently and collaboratively within a team.

Description Of Responsibilities

  • Manage Upload/Profiles of Prospective Leads from Tradeshows: Organize and manage the upload of prospective lead profiles from tradeshows into the CRM system. Maintain accurate and up-to-date records.
  • Organize Physical Inventory: Maintain and organize the physical inventory of marketing materials, ensuring that supplies are stocked and readily available for events and campaigns.
  • Organize Marketing Digital Inventory: Manage and organize digital marketing assets, including images, videos, and documents, ensuring they are easily accessible for the Marketing Department.

Key Result Areas

  • Case Report Formatting: Assist in the creation and formatting of detailed case reports, ensuring accuracy and compliance with company standards.
  • Direct Marketing to Tradeshow Leads: Develop with Area Directors a direct marketing campaign targeting leads generated from tradeshows to their region.
  • Assist with Marketing Communications for Social Content Creation: Collaborate with the social media manager to brainstorm, create, and schedule engaging social media content that aligns with our brand voice and marketing goals.

Benefits of Marketing Internship

  • Gain hands-on experience in various marketing functions.
  • Opportunity to work in a dynamic and innovative medical technology company.
  • Mentorship and guidance from experienced marketing professionals.
  • Networking opportunities within the industry.
  • Potential for future career opportunities with Elucent Medical.

Operations

Education, Business Experience And Physical Requirements

  • 5+ Years
  • Medical Device, required
  • Electrical experience, required
  • Electrical troubleshooting experience, required
  • Extensive solder experience
  • Startup, small business experience, preferred

Required Competencies

This is a startup med tech company that requires a technician who can work independently to troubleshoot non-conforming capital systems and sub-components and identify root cause failure modes. They need to be a self-starter who can thrive in a fast-paced environment.  A key element is creative troubleshooting with minimal guidance from engineering.

Description Of Responsibilities

The Senior Production Technician will investigate and conduct root cause failure mode analysis on the Elucent navigation system, which consists of an electromechanical chassis, computer, display, and an electrical patient pad. This will require understanding assembly drawings, electrical schematics manufacturing procedures, as well as the ability to trace the interaction of software programming with hardware functionality. This will also require using equipment such as soldering equipment, electrical test equipment (oscilloscope, multi-meter), vision systems, and standard mechanical tools for assembly.

Key Result Areas

Production

  • Investigation and identification of root cause for non-conforming systems.
  • Evaluation of returned capital assets for potential repairs and necessary upgrades as part of the depot service repair activities.
  • Assist manufacturing engineering with process improvements, fixture development, and equipment maintenance and validations.
  • Provide overflow capacity for standard production activities by assisting with capital asset builds, production release testing, and crating for shipment.

Research & Design

  • Assist with experimentation and evaluation of new designs, processes, and software revisions.

Regulatory and Quality

Education, Business Experience And Physical Requirements

  • HS diploma and minimum 2 years relevant medical device/ISO 13485 experience or 2 yr degree.
  • Knowledge and experience with electronics manufacturing preferred
  • Good math and technical skills
  • Excellent computer skills including MS Office
  • Knowledge of quality systems including use of electronic quality management systems software preferred.

Required Competencies

Leadership/Personal Conduct:

·         Maintains positive attitude when working with peers, customers or suppliers.

·         Comfortable working in a self-directed team environment and giving or asking for instructions.

·         Demonstrate an understanding of the medical industry.

·         Works effectively on cross functional teams to establish appropriate processes pertaining to quality.

·         Individual must have a hands-on approach.

·         Strong organizational and time management skills.

Communication

·         Excellent written and oral communication skills.

·         Positive and cooperative communications and collaboration with all levels of employees, customers, contractors and suppliers.

·         Ability to review, analyze, summarize and interpret data; draw conclusions and make appropriate recommendations and decisions.

Description Of Responsibilities

The Quality Technician performs materials and product assessment testing in support of medical device development and manufacturing in compliance with GMP. The individual is responsible for receiving and in-process inspections, material release in support of medical device manufacturing.  The Quality Technician may be called upon for reviewing and approving job travelers (DHRs) prior to product release.

In addition, the Quality Technician will support administration of quality systems within the electronic quality management system, as assigned. In this role, the position works cross functionally with process stakeholders to ensure quality system processes are documented appropriately and are completed within the expected timeframes.

Other duties may be assigned

Key Result Areas

Development/Manufacturing Support:

  • Conduct functional testing as required by component drawings, manufacturing instructions, and/or test instructions.
  • Responsible for receiving inspection activities including, but not limited to inspection and gathering all defined requirements and documentation to release parts/components.
  • Responsible for performing in-process and final component, sub-assembly and product inspection.
  • Document non-conformance reports once parts fail specification or requirements.
  • Performs and/or supports troubleshooting, investigations and problem solving of issues and non-conformances.
  • Assures quality systems documentation and record keeping activities are carried out and completed in compliance with established procedures and work instructions.
  • Demonstrates safe work habits, maintains clean and safe work area.
  • Completes all other duties as assigned by supervisor.

Quality Systems:

  • Develop and write quality systems procedures as requested by supervisor.
  • Provides support during customer audits.
  • Supports supervisor in preparation of Management Review.

Research and Development

Education, Business Experience And Physical Requirements

  • 2+ Years or B.S. or equivalent in Computer Science, Physics, or Mathematics
  • Software development experience, required
  • Knowledge of standard data structures and algorithms
  • Experience with C# or C++ required; familiarity with .Net, WPF, and web technologies preferred

Required Competencies

This is a startup med tech company that requires a software intern who can work independently to develop and enhance existing software infrastructure. They need to be a self-starter who can thrive in a fast-paced environment.  A key element is an interest in learning new software methods and technologies.

Description Of Responsibilities

The Software Intern will perform development using the software infrastructure of the Elucent navigation system. This will require understanding of software development methods and a willingness to learn.

Key Result Areas

Research & Development

  • Contribute to feature updates in assigned areas.
  • Review code and provide feedback.

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